Refund policy

Returns

We will gladly accept returns in exchange for a store credit. Please return items unused and in the same condition you received them within 14 days of delivery. If return is not completed within 14 days from delivery, unfortunately we cannot accept the return. 

We do not accept returns for the following FINAL SALE items:

-Sale items

-Hats

-Jewelry 

 

How to Return: 

To return product, mail product to return address below:

KB Lily Bloom & Co.

PO Box 104 

Browns Summit, NC 27214 

 

You will be responsible for paying for shipping cost to return your products. Shipping costs are non-refundable.

Please include name or order number with product. We recommend using a trackable shipping service or purchasing shipping insurance in case item is not received.

Please allow 5 Business days for return to be processed. You will receive a store credit issued via email or phone number provided by customer. For any questions, please contact us at kblilybloomandco@gmail.com